Change:  [Add general advice for office management and care of patients in the office.] Knock before entering. (Knock twice before entering if no answer) Greet patients warmly. Smile. Make eye contact. Sit down. Always face them. Don't appear to be rushing. Write everything down for them. Shake hands goodbye.   View changes from previous version. (Word count: 49)

Change: [Add general advice for office management and care of patients in the office.]   View changes from previous version. (Word count: 13)